Shipping policy
Shipping Policy for Parlor City Pepper Co
Welcome to Parlor City Pepper Co! Below, you'll find all the details about our shipping process to ensure a smooth experience. If you have any questions, feel free to contact us at parlorcitypepperco@gmail.com.
Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
Shipping Methods and Times
- We offer standard shipping through trusted carriers.
- Estimated delivery times are as follows:
- Domestic (U.S.): 3-7 business days.
- International: 7-21 business days (delivery times vary by destination).
Shipping Costs
- Shipping costs are calculated at checkout based on the destination and weight of your order.
- Free shipping may be available on orders exceeding a certain amount (check our homepage for current offers).
Order Tracking
- Once your order is shipped, you will receive an email with tracking information.
- Use the tracking number to stay updated on your shipment's progress.
International Shipping
- Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.
- Please check your country’s import regulations before placing an order.
Address Accuracy
- Ensure your shipping address is complete and accurate. Parlor City Pepper Co is not responsible for packages shipped to incorrect addresses provided at checkout.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at parlorcitypepperco@gmail.com within 7 days of delivery. We will assist you in resolving the issue.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Returns Policy.
Thank you for choosing Parlor City Pepper Co! We’re committed to delivering quality products and exceptional service.